Shipping policy
GOYETTE Shipping Policy
Thank you for shopping with [Your Store Name]! We aim to deliver your orders quickly and reliably. Below are the details of our shipping process.
1. Shipping Methods & Costs
- Zone 1 Express Shipping: 5€ (3-5 business days).
Austria, Belgium, France, Germany, Hungary, Ireland, Luxembourg, Netherlands, Poland, Romania, Slovenia, Czechia, Croatia
- Zone 2 Express Shipping: 8€ (3-5 business days).
Greece, Italy, Portugal, Spain
- Zone 3 Express Shipping: 12€ (3-5 business days).
Andorra, Bulgaria, Denmark, Estonia, Finland, Latvia, Lithuania, Malta, Monaco, Norway, Slovakia, Sweden, United Kingdom, San Marino
More location coming soon!
2. Processing Time
Orders are processed within 1-2 business days (Monday-Friday, excluding holidays). You’ll receive a confirmation email with tracking information once your order ships.
Delivery times are estimates and begin after processing. Remote areas may take longer.
3. Where We Ship
We ship to international countries (see full list at checkout). Some products may have shipping restrictions due to size, weight, or regulations. If we cannot ship to your location, we’ll notify you promptly.
4. Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. Track your package directly on our website or through the carrier’s site.
5. Lost or Damaged Packages
If your order is lost or arrives damaged, contact us within 14 days of delivery at goyette.keso@gmail.com. We’ll work with the carrier to resolve the issue or provide a replacement/refund.
6. Customs & Duties
International orders may incur customs fees or import duties, which are the buyer’s responsibility. Check with your local customs office for details.
7. Contact Us
Have questions about your order or shipping? Email us at goyette.keso@gmail.com
Last Updated: April 22, 2025